Where are your clothes made?

We manufacture approximately 80% of our clothing in-house under the Sarah Bibb label.  

Do you do custom work? 

This is the most asked question! 

Will I remake your favorite garment? No. 

Will I make you a Nora Dress in a color that will work for your daughter’s wedding? Yes, I would love to help you out! 

The difference for us is between “special order” and “custom order,” and this is crucial. 

A special order is making you something that we already make, like the Nora mentioned above, but in a different fabric than what is in the current collection.

A custom order is usually something that we don’t make, but you want us to… This is a much different process, and typically, you are looking for a personal seamstress/tailor to help you. 

What is the process for a Special Order?

Come in and try on our best sellers and talk to Sarah.  Once you have settled on your favorite style, you and Sarah can talk about fabric options and the timeline.  

Do you do alterations?

We do not offer alteration services. We recommend Silhouette or Alteration Station. 

What is your return policy?

In-store, our policy is 5 days for exchange/store credit. 

For online return policies, please refer to the Online Shipping & Returns section.

Do you have more than one location?

4100 NE Fremont, Portland, Oregon 97212 is our main location, where we also manufacture our clothing. NE Fremont is open Tuesday-Saturday 10:00-6:00. 

We have a small store inside Cargo, which is one of the most amazing collectives in Portland! Cargo is located at ​​81 SE Yamhill Street, Portland, Oregon 97214. Cargo is open 11:00-6:00 every day.

How do I care for my clothes?

We recommend following the care labels inside each garment. 

Most of the SB line recommends washing in cold water and hanging dry. If you have questions about a specific garment, please don't hesitate to contact Sarah, and she will do her best to assist you. We pre-wash many of our fabrics, allowing you to enjoy the convenience of laundering your clothes at home. 

What payment methods do you accept?

We accept cash, all major credit cards, as well as PayPal & Venmo.