Shipping & returns
As a courtesy we offer FREE SHIPPING in the USA.
We will most likely provide you with Free Shipping on a return if it becomes necessary to return an item. We really work hard to make things easy for you but also try to keep our costs down since Free Shipping is not actually free & we are a tiny biz. For example, if you live in Portland and want to make a return we do ask that you bring it back in person rather than us pay for the return shipping.
If you reside outside the USA please email firstname.lastname@example.org and let us know what you would like to purchase and your address so we can get you an accurate quote on shipping! We have shipped all over the world and it just takes a little extra communication before placing your order. Please note that we do not offer return shipping for any orders outside of the USA so please consider international orders a Final Sale.
For Canada we offer flat rate shipping of $20 for all purchases under $100 and Free Shipping over $100.
Thank you for shopping at FOLLY! We are so grateful to be serving our handmade clothing for over 10 years from our little Portland boutique!
Thank you for shopping online at Folly! We want you to be totally happy with your purchase. We definitely encourage communication BEFORE you buy and find that with more information about fit and fabric you will be happier, so please reach out! Sarah@follypdx.com or call the store during store hours 503-954-1334.
IF you do make a purchase and would like to return it:
Please notify us right away so that we can expect it back. We do not carry very much stock and sometimes we have people who we know will want what you do not and we want to be able to find homes for all these lovelies... so you know, communication!
We expect garments returned UN-WORN, with TAGS, not covered in dog hair, etc... come on, you know how this works. :)
We need the items back ASAP and as long as you let us know you are returning the item within a week of receipt we will be cool about it.
International (anything outside of the USA) is considered a Final Sale.
Please note that undergarments & jewelry are NOT RETURNABLE and SALE items are FINAL... please ask questions before buying a sale item to be sure. :)
Thank you for understanding and we will do our best too.